Accessibility Statement
Last updated: Feb 2026
Our Commitment to Accessibility
Dorset Oxygen Therapy is committed to providing a welcoming, supportive, and accessible experience for all clients.
We aim to ensure that our services, environment, and information are accessible to as many people as possible, regardless of age, ability, or experience.
Physical Access
Our sessions are delivered within Charlton Down Health & Fitness Club, located at The Old Chapel, Charlton Down, Dorset.
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The environment is calm, private, and designed to feel unhurried
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Seating is available in waiting areas
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Time is allowed for clients to move at their own pace
If you have specific mobility requirements or concerns, we encourage you to contact us in advance so we can discuss how best to support you.
Assistance & Companions
Clients who require assistance are welcome to bring a friend, partner, carer, or family member to support them before or after their session.
For safety and comfort reasons, companions do not enter the chamber during sessions.
Please let us know ahead of time if you plan to attend with a companion, so we can accommodate this comfortably.
Sensory & Comfort Considerations
We recognise that some individuals may be sensitive to:
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Enclosed environments
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Noise
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Lighting
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New or unfamiliar experiences
Sessions are delivered in a calm, gently lit, and quiet environment, and pacing is always adjusted to individual comfort.
You may communicate at any time during a session, and sessions can be paused or adjusted if needed.
Communication & Information
We aim to present information on our website in a clear, accessible way.
If you require information in an alternative format, or need additional explanation before booking, please contact us and we’ll be happy to help.
Free consultations are available for anyone who would prefer to talk things through before making a decision.
Online Accessibility
We aim to make our website accessible and usable for a wide range of visitors.
If you experience any difficulty accessing information on our website, please let us know so we can address it where possible.
Continuous Improvement
Accessibility is an ongoing consideration for Dorset Oxygen Therapy.
We welcome feedback on how we can improve access, comfort, or clarity for our clients.
Contact Us
If you have questions about accessibility, require additional support, or would like to discuss your individual needs before booking, please contact us